Our Mission, Vision & Values
Built to Be The Solution
At Outage Support Resource, LLC, our mission, vision, and core values guide how we serve our customers, support our people, and approach every project. From planned outages to urgent repairs, these principles define who we are and what our customers can expect from OSR.
Our Mission
At Outage Support Resource, our mission is to be The Solution—providing reliable, expert turbine inspection, overhaul, repair, and maintenance services that keep America’s power generation and industrial systems operating safely and efficiently.
We fulfill this mission through exceptional craftsmanship, integrity, teamwork, and an unwavering commitment to quality on every project—big or small.
Our Vision
To be the nation’s most trusted turbine service provider—recognized for our precision, character, responsiveness, and ability to deliver The Solution wherever and whenever it is needed.
Our Core Values
Integrity
We do the right thing, even when no one is watching. Our word matters, our work matters, and we take responsibility for both.
Excellence
We hold ourselves to the highest standards because quality workmanship is the foundation of our reputation. We approach every task with precision, professionalism, and pride.
Reliability
Whether supporting a planned outage or responding to an emergency, our customers can depend on OSR to show up prepared, follow through, and get the job done right.
Teamwork
Every OSR success is shared. From the field to the office—and from our millwrights and technicians to our administrative and leadership teams—we work together as one team with one purpose.
Patriotism
We take pride in supporting the power generation and industrial facilities that keep America running. We stand behind American workmanship, strong communities, and the people who power our nation.
Safety & Respect
We protect our people, our customers, their equipment, and every job site we enter. We treat others with respect and believe everyone deserves to return home safely at the end of the day.
Adaptability
Whether facing scheduled maintenance, an unexpected scope change, or an urgent repair, we respond quickly, think strategically, and adapt to deliver The Solution.
Our Company Promise
We Are The Solution
When precision, speed, and trust matter most, OSR delivers.
From our Texas headquarters to worksites nationwide, we represent hard work, integrity, dependable service, and American excellence. We arrive prepared, work safely, communicate clearly, and remain committed until the job is complete.
Our Commitment to Our Customers
Our customers depend on OSR because we do more than meet expectations—we anticipate needs, solve problems, communicate openly, and finish strong.
We believe every project deserves the same attention to detail, professionalism, urgency, and pride that built the OSR name. No matter the size or complexity of the job, our customers can trust us to protect their equipment, schedules, and operational goals.
Our Commitment to Our Team
OSR is built on skilled hands, sharp minds, strong character, and a shared commitment to excellence.
Whether you work in the field, in the office, or on the road, you are an essential part of The Solution. We invest in our people, value their expertise, support their growth, and trust them to uphold the standards that define OSR.
Precision. Integrity. Reliability.
These are more than words—they are the standards behind every OSR project, every customer relationship, and every member of our team.
Outage Support Resource, LLC — We Are The Solution.